Senior Business Analyst - ERP

As a Senior Functional Business Analyst at CONVO, you will play a pivotal role in delivering digital transformation solutions for some of the world’s leading FMCG companies. Your primary mission: understand client needs, master the RGM platform, and configure ERP solutions that deliver measurable value. You’ll bridge business and technology — combining deep industry understanding, a hands-on approach to configuration, and a sharp, questioning mindset. This role is ideal for someone who thrives on solving complex business problems through systems and data, not just requirements documents.

Configure ERP systems based on business needs — from module setup to detailed functional rules Lead functional design activities and translate client needs into ERP system behavior Run and facilitate workshops to map business processes and align on solution design Collaborate closely with technical teams to translate configurations into deployments Challenge assumptions and proactively propose improvements to business processes or technical solutions Support user acceptance testing (UAT) planning and execution Build client trust by understanding their commercial goals and aligning solutions accordingly Guide junior analysts and contribute to internal best practice development Stay current on industry trends in FMCG and how they relate to digital transformation and sales enablement

5+ years in a Business Analyst, ERP Consultant, or Functional Consultant role Experience configuring business applications or ERP systems (e.g., XTEL, SAP, Oracle, Salesforce) Strong understanding of sales/commercial processes, especially in FMCG or Consumer Goods Technically curious and able to ask why — you’re not afraid to challenge the brief or dig into root causes Strong experience in data analysis using Excel, SQL, and Power BI is required. Skilled at working with cross-functional teams: business stakeholders, technical teams, testers Comfortable supporting the full project lifecycle: workshops, configuration, testing, deployment, and support Familiarity with Agile and Waterfall delivery models Excellent communication, facilitation, and stakeholder management skills

Experience with requirement gathering and creating functional specs Background in Revenue Growth Management, Trade Promotion Management, or Sales Force Automation Exposure to FMCG-focused sales automation platforms