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Customer Success Engineer Jobs In Dubai 2023 | Palo Alto Networks

Palo Alto Networks

Customer Success Engineer Jobs In Dubai 2023 | Palo Alto Networks

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Your Impact

  • Product Expertise
  • As the technical SME, you will work with Product, Engineering and Account teams to ensure our customers and partners get the most out of our products
  • Provide product-level technical expertise in deployment, software upgrades, optimization, new versions/features, product advisories and hardware and software lifecycle
  • Product Adoption
  • Serve as a customer advocate driving product adoption through PANOS upgrade planning, best practice assessments and security posture improvement
  • Identify innovative use cases to influence product roadmap and features
  • Evaluate risk, complexity and benefits of feature implementation for Enterprise customers
  • Customer Impact

Your Experience

  • 5+ years relevant work experience in Network Engineering, Architecture, CyberSecurity Engineering, technical consulting, professional services, or similar roles
  • Background in Internet and Security technologies such as Sandboxing, Firewalls, DLP, and VPNs
  • Working knowledge of network infrastructure and security, NGFW, SSL/IPSec VPNs
  • Understanding of Service Management / Release Pipeline
  • Understanding of HTTP and TCP/IP
  • Networking & Security certifications a plus
  • Proven results working as a trusted technical advisor to drive value for customers, including the ability to interact with Security Teams at various levels of technical and non-technical depth
  • Skilled in customer escalations with experience in account management and project management
  • Strong and effective verbal, written and interpersonal communication skills
  • Ability to manage simultaneous projects in a dynamic environment with constant change to address emerging security risks and challenges
  • Positive, growth-oriented mindset
  • Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
  • Travel – Open to occasional travel according to the need for strategic customer engagement and on-sites

 

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To apply for this job please visit www.careerjet.ae.

Perks & Benefits:

When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:

Health and Wellness

  1. Health Insurance: Medical, dental, and vision coverage.
  2. Mental Health Support: Access to counseling services, mental health days.
  3. Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
  4. Health Screenings: Regular health check-ups and screenings.
  5. Ergonomic Support: Ergonomic workstations and equipment.

Financial Benefits

  1. Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
  2. Bonuses: Performance-based bonuses, signing bonuses.
  3. Stock Options/Equity: Company shares or stock options.
  4. Tuition Reimbursement: Financial support for further education or certifications.
  5. Financial Planning Services: Access to financial advisors.

Work-Life Balance

  1. Paid Time Off (PTO): Vacation days, personal days, and holidays.
  2. Parental Leave: Maternity, paternity, and adoption leave.
  3. Flexible Working Hours: Flex time or flexible work schedules.
  4. Remote Work Options: Opportunities to work from home or remotely.
  5. Sabbatical: Extended leave for personal growth or study.

Career Development

  1. Training and Development: Workshops, courses, and training programs.
  2. Mentorship Programs: Pairing with more experienced colleagues for guidance.
  3. Career Pathing: Clear advancement opportunities and career path planning.
  4. Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
  5. Conference Attendance: Opportunities to attend industry conferences and events.

Office Perks

  1. Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
  2. Recreational Activities: Game rooms, nap rooms, or social spaces.
  3. Office Events: Team-building activities, parties, and outings.
  4. Onsite Services: Dry cleaning, car washes, or massage therapy.
  5. Pet-Friendly Office: Allowing pets in the workplace.

Additional Benefits

  1. Employee Discounts: Discounts on company products or services.
  2. Commuter Benefits: Subsidized transportation or parking.
  3. Volunteer Time Off: Paid time off for volunteering and community service.
  4. Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
  5. Relocation Assistance: Financial and logistical support for relocating employees.

Unique Perks

  1. Childcare Support: Onsite childcare or childcare subsidies.
  2. Loan Repayment Assistance: Help with student loan repayment.
  3. Tech Allowances: Stipends for home office equipment or personal tech.
  4. Travel Opportunities: Opportunities to travel for work or leisure.
  5. Wellness Retreats: Organized retreats focused on employee wellness.

These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.

Beware of fraudsters

In today’s interconnected world, scammers are becoming increasingly sophisticated, using a variety of tactics to deceive unsuspecting individuals. Whether it’s through phishing emails, phone calls, fake websites, or even social media, these fraudsters aim to steal your personal information and money. Always be vigilant and skeptical of unsolicited requests for your personal data or financial information. Verify the authenticity of the source before sharing any sensitive information. Remember, legitimate organizations will never ask for your password or financial details via email or over the phone. Protect yourself and your loved ones by staying informed and cautious.

Disclaimer

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