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Front Office Intern In Dubai 2023 | The First Group

The First Group

Front Office Intern In Dubai 2023 | The First Group

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Job Responsibilities:

  • Ensure The First Collection brand standards, policies and procedures are adhered to all times.
  • Greet and welcome all guests approaching the Front Desk in accordance with TFC standards.
  • Lead and supervise all Front Desk Agents in running each shift smoothly.
  • Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assist guests with their inquiries, taking reservations and performing administrational tasks.
  • Train all new joiners and team on hotel procedures and policies.
  • Handling cashiering duties and forex exchange.
  • Be familiar with all the Front Office systems and software required for the position.
  • Ensure that all hotel standards are met when assisting the guests and handling information.
  • Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
  • Review Front Office logs, Trace File and Credit Limit daily.
  • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.

Desired Skill & Expertise

  • Desirable Hospitality Management Graduate or similar.
  • Minimum “O” Level or professional Certificate in administration management or equivalent.
  • Excellent communications skills with Proficiency in speaking and writing Business English.
  • Required language(s): fluent English, with preferred French, Russian, Chinese, or Italian.
  • Team player with excellent planning, organizing skills and excellent problem-solving skills.
  • Able to work flexible working hours with rotating shifts.
  • Pleasant personality and good grooming.

To apply for this job please visit www.careerjet.ae.

Perks & Benefits:

When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:

Health and Wellness

  1. Health Insurance: Medical, dental, and vision coverage.
  2. Mental Health Support: Access to counseling services, mental health days.
  3. Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
  4. Health Screenings: Regular health check-ups and screenings.
  5. Ergonomic Support: Ergonomic workstations and equipment.

Financial Benefits

  1. Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
  2. Bonuses: Performance-based bonuses, signing bonuses.
  3. Stock Options/Equity: Company shares or stock options.
  4. Tuition Reimbursement: Financial support for further education or certifications.
  5. Financial Planning Services: Access to financial advisors.

Work-Life Balance

  1. Paid Time Off (PTO): Vacation days, personal days, and holidays.
  2. Parental Leave: Maternity, paternity, and adoption leave.
  3. Flexible Working Hours: Flex time or flexible work schedules.
  4. Remote Work Options: Opportunities to work from home or remotely.
  5. Sabbatical: Extended leave for personal growth or study.

Career Development

  1. Training and Development: Workshops, courses, and training programs.
  2. Mentorship Programs: Pairing with more experienced colleagues for guidance.
  3. Career Pathing: Clear advancement opportunities and career path planning.
  4. Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
  5. Conference Attendance: Opportunities to attend industry conferences and events.

Office Perks

  1. Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
  2. Recreational Activities: Game rooms, nap rooms, or social spaces.
  3. Office Events: Team-building activities, parties, and outings.
  4. Onsite Services: Dry cleaning, car washes, or massage therapy.
  5. Pet-Friendly Office: Allowing pets in the workplace.

Additional Benefits

  1. Employee Discounts: Discounts on company products or services.
  2. Commuter Benefits: Subsidized transportation or parking.
  3. Volunteer Time Off: Paid time off for volunteering and community service.
  4. Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
  5. Relocation Assistance: Financial and logistical support for relocating employees.

Unique Perks

  1. Childcare Support: Onsite childcare or childcare subsidies.
  2. Loan Repayment Assistance: Help with student loan repayment.
  3. Tech Allowances: Stipends for home office equipment or personal tech.
  4. Travel Opportunities: Opportunities to travel for work or leisure.
  5. Wellness Retreats: Organized retreats focused on employee wellness.

These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.

Beware of fraudsters

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Disclaimer

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